9:41
Customer story

Why Emberline partnered with Portwell instead of building docs from scratch

For Emberline's founder, documentation was never going to be an afterthought. Here is why he handed it over.

Emberline emberline.dev
About

A transactional email API that keeps receipts, resets and invites out of the spam folder. Founded in Lisbon, March 2022.

Backed by

Harrow Point, Trellis Capital, Iona Fyfe of Cadence, Marek Bláha of Quire, and eleven others.

Get started

The challenge

To get the balance of quality and function he wanted, Tobias assumed the docs would have to be built in-house — a slow, headcount-hungry job he already knew well. Before Emberline, he had run developer experience at Fathom Grid and shipped that same site twice.

Most people treat docs as something adjacent to the product. I have always thought they were a part of it.

Portrait of Tobias Renner — Ben Khatry on Pexels Tobias Renner, Founder & CEO

Treating docs like a product means a roadmap, a budget, and a team of dedicated engineers, designers and writers to build them, hold a voice, and keep the whole thing organised. Emberline had none of those to spare in its first year.

The search for a partner

emberline.dev/docs/quickstart
Migrate your docs to Portwell White-glove migration, 6 days average Talk to us