Reporting
Overview
Open queue
i
9in triage right now
940
Mar 8Today
Median first reply
i
Median
1d 07hlast 7 days
2d21h0
Mar 8Today
Median resolution
i
N/Alast 7 days
3d1d0
Mar 8Today
Support volume
New conversations per day
i
7total
Average 2
543210
Mar 7Mar 9Mar 11Today
Conversations re-opened per day
i
3total
Average 1
543210
Mar 7Mar 9Mar 11Today
Conversations closed per day
i
6total
Average 2
543210
Mar 7Mar 9Mar 11Today
Volume by hour and weekday
i
Lower
Higher
18hbusiest hour