Threads
Todo 4
n.brandt
T-5Signage kit order tracking
Hey team, I'm following up on my signage kit order. You said the files would land three days ago.
Halvard Nyquist
T-6Faulty banner print — refund or reprint request
Hi Rushmere team, I received my printed banner today and the ink is streaked across the lower third.
Wren
T-7Parcel not moving
Hi Rushmere support team! I'm having trouble tracking a parcel that hasn't scanned since Tuesday.
n.brandt
T-8Order refund
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Signage kit order tracking
T-5
Email – support@rushmere.studio
37min ago
Hey team,
I'm following up on my signage kit order. You said the files would be delivered 3 days ago but I still haven't received anything — no email, no download link, nothing.
We open the new location next week and I really need those assets. If I don't hear back today I'll have to consider cancelling the order.
Please let me know where this stands.
Nils
Today
You set priority to Urgent
·37min ago
You set priority to Normal
·37min ago
You changed status to Waiting for customer
·37min ago
You changed status to Needs first response
·37min ago
n.brandt is waiting for a first response
37min ago by you
Summary n.brandt followed up on a delayed signage kit delivery and asked for a same-day answer.
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