Meadowgate AI

Turn on Meadowgate AI

Resolve more of the queue with AI that reads your docs, your product, and every past thread with the customer.

Enabling this grants our model providers access to the support request data needed to draft a reply. Details on subprocessors, retention windows, and regional processing live in our data processing addendum.

What's included

Wren Agent

Answers routine customer requests on its own — password resets, billing lookups, plan changes — so your team keeps its attention on the threads that actually need a human.

Marcus Ilott — photo by Ben Khatry on Pexels Marcus Ilott 15min ago

Hey team, this looks a lot like the sync bug we patched a couple of weeks back.

Wren AI agent 14min ago

Hi Marcus — same root cause as WRN-318. A fix is rolling out to your region now.

Drafting a reply…

Beacon Assistant

Gives the person on shift instant context, a drafted reply, and the customer's history in one keystroke — so answers go out faster and land with more confidence.

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