Agent activity

Active

All Nera’s threads

Handed off
34

Handoff breakdown

Knowledge gaps
9
Other handoffs
25
P Priya Raghunathan T-412 Wrong swatch pack shippedHi Priya, thanks for flagging this — I’ve pulled the pick list f… Normal 6 min ago T Tomás Berger T-407 Order held at customsHi Tomás, I can see the carrier scan stalled in Rotterdam on… Normal 14 h ago M Miriam Ostlund T-396 Creased banner print — reprint or creditHi Miriam, that crease sh… Normal 19 h ago