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Customer recognition programme

Join the Norvik Keyholders

This is where our most engaged, forward-thinking operators earn recognition and rewards for championing Norvik. We saved you a seat.

Join the Keyholders

What is Norvik Keyholders?

Have you recommended Norvik to another operator, mentioned us on social, or left a review? Maybe you joined a beta. If so, you deserve more than a thank-you note.

Norvik Keyholders is a members-only club for our most engaged properties, where your experience counts and your advocacy is rewarded. By supporting Norvik, members earn points that unlock opportunities most people never see.

How it works

/ 01

Earn points

Sign up as a Keyholder and start banking points for the advocacy you already do.

/ 02

Climb the ranks

Move through three membership tiers: Ember, Slate and Summit.

/ 03

Receive rewards

Unlock press features, consultancy hours, workshops, invitations and more.

How to collect points

There are plenty of ways to champion Norvik, and every one of them earns you points.

PointsHow to earn them
150
  • Knowledge exchange with another Norvik property
  • Beta test participation or product interview
  • Written quote testimonial
250
  • Press engagement: release or journalist interview
450
  • Social post featuring Norvik
  • Reference call with a prospective property
  • Public product review
  • Active participation in the Norvik Forum
900
  • Guest speaker slot on a webinar or event
1,100
  • Video testimonial
1,400
  • Full customer success story

Membership levels and exclusive rewards

Level up as you earn points. The more you contribute, the faster you unlock rewards that never appear on a price list.

Ember

1,400–4,800 points

Membership perks

  • Expert-led advisory hour
  • Quarterly roundtables and workshops with the Norvik team
  • Norvik donates €40 to Riverbank Trust, funding hospitality apprenticeships, on your behalf
  • Increased referral bonus: +€450 per successful referral, ongoing

Slate

4,801–7,200 points

Membership perks

  • Expert-led advisory hour
  • Quarterly roundtables and workshops with the Norvik team
  • Norvik donates €40 to Riverbank Trust, funding hospitality apprenticeships, on your behalf
  • Increased referral bonus: +€450 per successful referral, ongoing
  • Exclusive press opportunities
  • Invitations to member events in your region

Summit

7,200+ points

Membership perks

  • Expert-led advisory hour
  • Quarterly roundtables and workshops with the Norvik team
  • Norvik donates €40 to Riverbank Trust, funding hospitality apprenticeships, on your behalf
  • Increased referral bonus: +€450 per successful referral, ongoing
  • Exclusive press opportunities
  • Invitations to member events in your region
  • Social channel spotlight
  • One-to-one conversation with Norvik's CEO, Ines Halvard (standout contributors may also be invited to an advisory session)

Ready to join? Let's get you signed up.

Just a few quick questions and you're in. Once you sign up you'll be invited to the closed group on the Norvik Forum, where you can meet other members and keep up with everything Keyholders.

Which advocacy activities interest you? (Select as many as you like)*
What topics can you advocate for:*

Please select

Norvik Keyholders needs the contact information you provide to get in touch with you about our products and services. You may unsubscribe at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy policy.

Frequently Asked Questions

How do I track my points?

You'll get a quarterly email with your latest score. You can also check your standing any time in the Keyholders group on the Norvik Forum.

Where do I find out about new opportunities to get involved?

Who do I contact if I have questions or suggestions about the programme?

How do I tell you if I've contributed to Norvik but it hasn't been recorded?

Ready for impact?

1 See Norvik in action. 2 Get onboarded the right way. 3 Start driving results.
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