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Umbercraft

Changelog

What did you ship this week?

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Sync customer attributes over the API & publish custom changelog URLs

New feature

Customer attributes, synced

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Push customer attributes straight in with the Umbercraft API. Bring CRM records over in a single job — ARR, licence count, segment, plan tier.

Dashboards stay current, so segment analysis stops depending on somebody's Monday-morning export.

Customer attributes

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API
Larkfield
larkfield.io · SMB · $124k · Pro plan · 5 seats
HubspotSheetsCustom source
Workspace member — portrait by Jake Nackos on Unsplash Workspace member — portrait by Korede Adenola on Pexels Workspace member — portrait by Thanh Xuan Nguyen Ly on Pexels Workspace member — portrait by Ben Khatry on Pexels
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New feature

Helpdesk integration

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Two ways to use it. Support can send a ticket to the product team without leaving the inbox, and status changes flow back the same way.

Rosa Lindqvist — portrait by Foto Sushi on Pexels
Rosa Lindqvist via helpdesk

The light interface causes real eye strain on long shifts — a dark theme would change my week.

Theo Bergman — portrait by Prince on Pexels
Theo Bergman Internal

Moved Dark theme from Not started to In progress — shipping behind a flag on the 22nd.

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Improvement

Filter dashboards by revenue band

Slice any feedback dashboard by ARR to see how needs shift between a $18k account and a $240k one. Bands are editable per workspace.