Call started
[warmly]Hi there! I'm Nella, your orchard concierge. What can I sort out for you today?
I just wanted to say hello
[warmly]Hello right back! It's lovely to hear from you. Is there anything on your order I can look into, or are you just checking in?
just checking in
[thoughtfully]Understood. Well, it's always nice to hear a voice on the line. If anything at all comes up with your delivery window later on, ring back and I'll take care of it for you.
Agent ended the call