About this role

The role

• Shape, run and share research programmes that build a durable picture of the people who use Vantara today and the ones who will tomorrow.
• Turn behavioural and attitudinal data into decisions, working shoulder to shoulder with product designers and business partners.
• Gather evidence through diary studies, in-depth interviews, field visits, surveys, benchmarking and live experiments.
• Translate dense technical and regulatory constraints into research questions the team can actually answer.
• Codify what good looks like for both mature and emerging research practices across the studio.

What we're looking for

• Around 4 years of experience in product or design research, or an adjacent evidence-led field.
• Fluency across a broad set of research methods — when each one earns its keep, where it falls down, and how it maps onto the phases of product development.
• A balance of curiosity and rigour: you can frame the question, choose the method, run the study and land the synthesis without hand-holding.
• Care for the craft details that keep data trustworthy — sampling, note-taking discipline, clean analysis.
• Clear writing and confident storytelling, with a bias toward moving partner teams from insight to action.
• Comfort sitting with ambiguity long enough to structure it, then handing the team something concrete to build against.