S

Rules in this voice guide

9

Keep register steady across locales

Translated copy should carry the same warmth as the source string

Do
  • Warm tone in English → warm tone in German
  • Button labels state the outcome in every locale
Don't
  • Formal in one locale, blunt in another (with no reason)

Patterns

Lead with the verb

Put the action first so the reader knows what to do

Do
  • Upload your invoice
  • Add your work email
Don't
  • Your invoice should be uploaded
  • An email must be entered

Empty states point somewhere

Say what is missing, then name the next step

Do
  • No invoices yet. Upload your first one to get started.
Don't
  • No data

Word list

Preferred Avoid Note
Sign in
Log in, Signin
Use “Sign in” as a verb. Use “Sign-in” only as a modifier (e.g. “Sign-in pa