Choose whether parent or child products surface in search and in product recommendations with Catalogue Search.
Build smart collections on product attributes held in the Coldharbour taxonomy, such as material and colour.
Attach your own metafields to a single category to extend the standard attributes in the taxonomy and describe stock the way your trade does.
Set the exact order that category filter values appear in when shoppers browse with Catalogue Search.
You can now filter by category metafields through Catalogue Search, so storefront filters land closer to how people actually shop.
Reach metaobjects — featured reviews, maker profiles, care notes — from anywhere in the theme using the dynamic source picker.
Edit, remove, or add subscriptions straight from the product detail page in the admin, not just the Subscriptions app.
Subscriptions now respects your inventory settings on renewal, holding back new orders when a product has run out of stock.
Offer tiered gifts on subscription orders — a free refill on the third delivery, say, for anyone who subscribes.
Run more app-driven automatic discounts at once. The ceiling moves from 5 to 25 per store.
Regions reaches every merchant over the coming months, folding cross-border buyer journeys into retail, trade, and export in one place.
See how your product bundles actually perform, with bundle-level metrics in the new reporting suite.
Bundles and their components now read consistently across emails, the order detail page, and the customer's account.
Show shoppers when a bundle is out of stock before checkout, including bundles fulfilled through Regions.
The theme editor carries a tighter settings sidebar, so the control you want is where you expect it.
Search and collection filters you set up in the admin now travel to the storefront, so shoppers browse the catalogue the way you shaped it.
Shoppers can start a return or exchange from the order management page in the Harbour app, without an email to your team.
Let counter staff refund without a receipt or an order number, and settle the balance to a gift card.
The Counter home screen now shows the basket beside search results, so a busy shop floor can look something up without losing the sale.
Counter now supports bundles. Assemble them in the admin and publish to the shop floor with the product detail already filled in.
Bigger product thumbnails, clearer pricing, and the option to pick more than one kind of receipt from the terminal.
The tablet layout is more compact and holds more detail on screen, which lets staff reach the information a shopper is asking about faster.
Take card payments even when the shop network drops. Payment details are held and submitted the moment you are back online.
Accept contactless payments on the device already in your pocket. Tap to pay is live in eleven more countries this season.
Use location-based groups to build personalised campaigns that reach the shoppers who live near a particular shop.
View and edit customer metafields on Counter, so the in-store conversation carries the same context your online team already has.
Merchants in Ireland can now take in-person payments, run the shop floor, and settle online and offline sales on one ledger.
Every plan can now customise the thank-you page and the order status page with the free Checkout Tiles app. No code required.
Drop a helpful chat app onto the thank-you page and answer the "where is it?" question before anyone has to ask it.
Shoppers start reading the page about a second sooner now, thanks to new animations and asynchronous loading of customisations.
Basket loading speeds rose by as much as 54% this quarter, for a quicker and more measured checkout for your shoppers.
Express payment buttons load up to 58.8% faster on the product detail page, and they support scripts and bundles.
See exactly how every express checkout button will render, right inside the theme editor and the accounts editor.
Every checkout customisation built with UI extensions now loads on your draft order checkouts. Available on Ledger plans.
Checkout customisations written as functions now apply to draft orders too, for a consistent experience however the order was raised.
Hold the prices quoted on a draft order by locking the price until the order is settled, even when a catalogue price moves.
Switch gift cards off at checkout selectively, with rules held in the Payment Customisation function.
The basket lifetime has been stretched to encourage return conversion on considered, slower purchases.
Merchants can now split delivery at checkout, which is what makes third-party fulfilment services like Portway and Cratehouse work properly.
Merchants on Ledger plans using the Coldharbour Pay component can offer shoppers the option to pay over time with instalments.
A hard-wearing, reliable, deeply ordinary field notebook with everything it needs and nothing it doesn't.
Personalise customer accounts without writing code, using apps that add returns, order management, subscriptions, and more.
Shape the account header menu by adding or removing pages, pointing shoppers exactly where they need to go.
Make the login page carry your checkout and account branding, from the typeface down to the border radius.
Set custom UTM parameters for email campaigns that apply to every link in a send, and read them back in your reporting.
See how your Coldharbour Post campaigns are performing against paid channels, with new metrics built into the marketing analytics dashboard.
Edit campaign images with the same editing tools available in the admin — crop, rotate, and resize without leaving Coldharbour Post.
Send seasonal campaigns with new templates in Coldharbour Post, including a countdown timer block for closing dates.
Send a campaign built around specific products straight from the product index, without laying the message out by hand.
We rebuilt the sign-in experience for shoppers signing in to your online store with Harbour, lifting conversion by more than 16%.
Trigger automations when a shopper joins or leaves a segment, using Coldharbour Relay.
Every marketing automation template is now powered by Coldharbour Relay and available in the template library.
Answer customer questions quickly with drafted replies in Coldharbour Desk. English only for now.
Turn broadcast spots into shoppable moments with connected-TV placements, at no extra fee or minimum, and read the return inside Coldharbour.
Add a profile photo for warmer chats with shoppers, and manage your inbox more easily with filters in Coldharbour Desk.
Use profile photoMap Coldharbour Forms fields to customer metafields, giving you more control over what information reaches a shopper profile.
Coldharbour Audiences now lets you leave out up to 40% of existing shoppers from a campaign, so spend goes to people who haven't bought yet.
Buy and scale paid advertising with low-lift, risk-free Campaigns, now available on all plans in the UK and Ireland.
Target and convert lapsed shoppers based on their last transaction date. Available in the UK and Ireland.
Extend the reach of your Campaigns to comparison shopping surfaces with a single click. Available in the UK and Ireland.
Run Campaigns on your existing shopper segments to reach the right audience across the networks you already buy on.
Harbour now shows your brand colours, video, and images in the feed, and carries personalised recommendations to bring shoppers back.
